The information on this page is to allow you to understand why and where David Conway Photography is keeping data and how it will be used. As a company I am keen to provide you with the privacy you desire and as a person I have always found cold calls and spam emails a nuisance.
Contacting Me Directly
If you contact me either through my website, via email, via social media or via texture even post if you still like to pen a letter with a quill and ink, a secure record of your details will be kept by David Conway Photography until the query is resolved. Once resolved to your satisfaction your details will be removed from my system.
My business address and contact details are
11 Right Road, Brockholes, Holmfirth, West Yorkshire, HD9 7AF
I operate a no spam and no cold call policy. If you contact me I will respond to that query only and will not store any details for any further marketing use. I have been known to follow up emails with a text message to make sure I haven’t been left in your junk mail.
I do not sell or provide any information from my database to third parties. The only exceptions to this would be if you wanted orders shipped direct to your home from printing labs, or if details needed to be shared by way of a court order for legal purposes
If you would like any personal details deleted during a query please feel free to inform me.
How I collect Data
I use Google Analytics. The idea of this is to allow me to understand how people have found my business and therefore allow me to target certain areas to allow my business to grow. This system is purely used as a tool for my business and to allow my to provide a better service, and is not used to obtain any further personal data. The data from google analytics is stored for forty months.
For people contacting David Conway Photography, I usually ask, and then store personal data such as
- Names, address and contact details of people using my wedding services
- Names, addresses and contact details of anyone wanting to order prints from me
- Names of participants for any photoshoots (Including in some cases ages, gender etc)
- Details of addresses to be used for any shoots
I use a app on Facebook called Pixel. This app allows me to target my advertising to the relevant people, for example, people who have recently become engaged or who are interested in bridal pages. This is not used to gain any personal data, purely to help me market my business more accurately and again to provide a better service. Information about Facebook Pixel can be found here.
Currently I keep all my previous work safely backed up just in case the worst happens and you need me to send out any or all of your images again in the future. However, as I am aware that circumstances can change, if you ever wish for me to dispose of any work I have on file please let me know and I will be happy to delete the images permanently. Similarly, if I am using any of your images on public galleries either on my website, on blogs, through social media or on any published advertising paraphernalia and you decide you no longer wish to have these images displayed again please let me know and I can take these images down.
You have the following rights:-
- The right to be informed about the collection and use of your personal data
- The right of access to your personal data and any supplementary information
- The right to have any errors in your personal data rectified
- The right to have personal data erased
- The right to block or suppress the processing of you personal data
- The right to move, copy or translate your personal data from one IT environment to another
- The right to object to processing of your personal data in certain circumstanes
- The rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual)
Purchase, Sale orders and contract records will be kept for a minimum of time.
If you have any further questions or concerns please feel free to get in contact. For information on the guidelines I have used and am governed with regarding data, you can refer to the information on the ICO website here.
I may change this policy from time to time. When I do I will update the changes on this page, and will only notify customers of any significant changes that may affect them. By continuing to access or use my services after these changes have been made you are bound by the revised policy.
While I do. not hold data for any longer than I need to, the duration will depend on your relationship with me, and whether it is ongoing. I may keep some personal data for up to seven years. After this time I will achieve photos indefinitaly. This is due to requests of images severaal years after initially taken.
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